Contact Us
Contact PeamdXe™
Clear product guidance and responsive support throughout your purchase and ownership experience.
Guangzhou Wanyouhe Technology Co., Ltd.
Official company information for customer care, order support, and business correspondence.
Customer Care
For order updates, product guidance, returns, warranty questions, or product support, email our Customer Care team.
To help us respond efficiently, include your order number, product name, and a clear description of the request.
Email: service@peamdxe.com
Support hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time, excluding public holidays
Response target: Within 1–2 business days
Before contacting us
- For an order question, include the order number and checkout email.
- For damage or a product issue, include clear photos or a short video where possible.
- For a return, review the Return & Refund Policy before shipping any item.
- Do not email payment-card numbers, passwords, or other sensitive credentials.
Business correspondence
PeamdXe™ serves customers through peamdxe.com.
Any return location or service destination provided by Customer Care may differ from a business correspondence address.
Do not send products to an address found online or on a shipping label without written return authorization.
Questions or support
Contact the PeamdXe™ Customer Care team at service@peamdxe.com. Please include your order number when contacting us about a purchase.