Shipping Policy
Shipping Policy
Processing targets, estimated delivery windows, tracking, and shipping support for PeamdXe™ orders.
1. Where we ship
PeamdXe™ offers shipping to eligible addresses shown during checkout.
Free standard shipping applies to qualifying orders delivered within the contiguous United States unless a product page or checkout states otherwise.
Availability and shipping cost for Alaska, Hawaii, U.S. territories, remote locations, and international destinations are displayed at checkout where supported.
2. Processing time
Most in-stock orders are prepared within 1–3 business days after payment authorization.
Business days exclude weekends and recognized holidays. Verification, address review, peak demand, preorders, product availability, or unusually large orders may require extra processing time.
3. Delivery estimates
Standard delivery within the contiguous United States is generally estimated at 5–12 business days after dispatch.
Dates displayed during checkout or in shipping confirmations are estimates rather than guaranteed delivery dates. Expedited options, when available, are shown at checkout.
4. Tracking
When tracking is available, a shipping confirmation is sent to the email address used at checkout.
Tracking may take up to 48 hours after a label is created to display the first carrier scan.
Orders containing multiple products may ship separately and receive separate tracking numbers.
5. Address accuracy and changes
Customers are responsible for providing a complete and accurate shipping address.
Contact us immediately if a correction is required. Address changes cannot be guaranteed after warehouse processing begins.
If a shipment is returned because of an incorrect or incomplete customer-provided address, reasonable reshipping costs may apply.
6. Delays outside our control
Weather, carrier capacity, transportation disruption, customs review, security events, holidays, remote destinations, and other circumstances outside reasonable control may affect delivery.
PeamdXe™ will provide available information and reasonable assistance, but carrier estimates cannot be guaranteed.
7. Lost, damaged, or delivered-but-not-received packages
Contact us promptly if tracking shows an unusual delay, a package arrives damaged, or a shipment marked delivered cannot be located.
For a delivered scan, first check the delivery area, household members, neighbors, building staff, and the carrier. Documentation may be requested, and a carrier investigation may be opened before a resolution is provided.
8. International duties and taxes
Where international delivery is available, customs duties, import taxes, brokerage charges, or local fees may apply.
Unless checkout expressly states that these amounts are prepaid, they are the recipient's responsibility. Customs clearance may also extend delivery time.